+1 (317) 912-5525

Mon-Sat 9:00AM - 8:00PM

+1 (317) 912-5525

Mon-Sat 9:00AM - 8:00PM

FAQ

Order Information

Once you have completed your order, you’ll receive a confirmation email with your order details. Our team will then be working extremely quickly to get this order sent out to you within 10 to 30 minutes.

The Office + Windows product bundle includes the latest version of Microsoft Office suite and the Windows operating system. With this bundle, you’ll have access to essential productivity apps such as Word, Excel, PowerPoint, and Outlook, as well as the latest features and security updates in Windows.

The 20% discount offer is exclusive to the Office+Windows product bundle and cannot be applied to other products or bundles in our store. However, we may offer other promotions or discounts on different products or bundles from time to time.

Microsoft Office is a suite of productivity software that includes Word, Excel, PowerPoint, Outlook, OneNote, and more. The applications in the suite are designed for various tasks, such as word processing, data management, presentation, and email.

Microsoft Office is a one-time purchase software suite, whereas Microsoft 365 is a subscription-based service that offers the latest versions of Office apps, cloud storage, and additional features, such as collaboration tools and advanced security.

Windows is available in multiple editions, such as Home, Pro, and Enterprise. Home is designed for basic users, offering standard features for personal use. Pro includes additional features, such as remote desktop and BitLocker, geared towards professionals and small businesses. Enterprise offers advanced security and management features for large organisations.

Shipping Information

Our fast shipping service ensures that you receive your digital goods via email within 10 minutes of completing your purchase. Once your payment is verified, we will send an email containing the download link, activation key, and installation instructions for your product.

Due to the nature of digital goods and in compliance with laws and regulations governing digital goods transactions, we do not accept refunds for digital goods once they have been delivered. This policy is in place to protect our intellectual property and to prevent unauthorised distribution of digital goods.

However, we are committed to ensuring your satisfaction with your purchase. If you encounter any issues with the digital goods, we encourage you to contact our customer support team to request a replacement as outlined in our Replacement Policy.

Exceptions:

In certain exceptional circumstances, we may offer a refund at our sole discretion. These circumstances may include, but are not limited to, erroneous charges or duplicate purchases. To request a refund in such cases, please contact our customer support team, providing all relevant information related to your claim.

By purchasing digital goods from our store, you agree to abide by this Replacement and Refund Policy for Digital Goods. We reserve the right to update or modify this policy at any time without prior notice.

If you encounter any issues with the digital goods purchased from our store, such as damaged or corrupted files, we are happy to offer a replacement within 3 days from the date of delivery. To request a replacement, please contact our customer support team and provide the following information:

  • Order number
  • Description of the issue
  • Screenshots or other relevant evidence

Our customer support team will investigate your case and, if your request is deemed valid, provide a replacement within 3 days from the date of your request.

Please note that replacements are limited to the same product initially purchased and cannot be exchanged for a different product.

The 10-minute email delivery is available for most digital goods in our store, including software licenses and product keys. However, some products may have different delivery times, which will be clearly indicated on the product page.

While we strive to deliver your digital goods within 10 minutes, certain factors might cause a delay in email delivery. These factors include payment processing issues, high order volumes, or technical difficulties. In such cases, the delivery could take between 30 minutes and 24 hours.

If you haven’t received your email within 10 minutes of purchase, please check your spam or junk email folder, as the email might have been filtered there. If you still haven’t received it, there might be a delay due to payment processing.

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Contact Info

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